Hotline

Terms of Use

1. Introduction

Welcome to the Forward Home Health website (“Website”). These Terms of Use (“Terms”) are a legally binding agreement between you (“User,” “you,” or “your”) and Forward Home Health (“Forward Home Health,” “we,” “our,” or “us”).

By accessing, browsing, or using this Website in any manner, you acknowledge that you have read, understood, and agree to be bound by these Terms, along with our Privacy Policy and Cookie Policy, which are incorporated herein by reference.

If you do not agree to these Terms, you must immediately discontinue use of the Website.

2. Definitions

For the purposes of these Terms:

  • “Services” refers to the informational content, resources, and tools available on this Website.

  • “Content” means all text, graphics, images, designs, audio, video, software, data, and other materials available on the Website.

  • “User Content” means any data, comments, feedback, or information submitted by you through the Website.

  • “Third-Party Services” refers to external websites, tools, or platforms that may be linked or integrated into our Website.

3. Purpose of the Website

The Website is intended for general informational and educational purposes only regarding our home healthcare services.

Medical Disclaimer:

  • The Website does not provide medical advice, diagnosis, or treatment.

  • Nothing on this Website should be relied upon as a substitute for consultation with a qualified healthcare professional.

  • Always seek advice from a physician, nurse, or licensed medical provider regarding any health-related questions.

In case of a medical emergency, call 911 or your local emergency services immediately.

4. Acceptance of Terms

By using the Website, you agree to comply with these Terms. If you access the Website on behalf of another individual (such as a patient or dependent), you represent that you are authorized to accept these Terms on their behalf.

5. User Responsibilities and Restrictions

You agree to use the Website responsibly and lawfully. Specifically, you will not:

  • Use the Website for fraudulent, illegal, or harmful activities.

  • Attempt to gain unauthorized access to any system, server, or data.

  • Disrupt or interfere with the Website’s functionality or security (e.g., by uploading malware).

  • Impersonate another person or misrepresent your identity.

  • Harvest or collect data from other users without consent.

  • Copy, modify, distribute, or republish Content without written authorization.

  • Use automated scripts, bots, or crawlers to access the Website.

You are responsible for ensuring that your device, internet connection, and browser are secure and compatible with our Website.

6. Intellectual Property Rights

  • All Content on the Website is the property of Forward Home Health or its licensors and is protected under copyright, trademark, and other intellectual property laws.

  • You may view, download, and print limited portions of Content for personal, non-commercial use only.

  • You may not use our trademarks, logos, or branding without prior written consent.

  • Unauthorized use of Content may result in legal action, including civil or criminal liability.

7. Electronic Communications

By using our Website or contacting us via email, forms, or other digital methods, you consent to receive communications electronically. You agree that electronic communications have the same legal effect as written, signed documents.

Important: Standard email and website forms are not always secure. Do not submit sensitive health information through unsecured channels unless explicitly instructed to do so.

8. Third-Party Services and Links

The Website may contain links to third-party websites, tools, or embedded content (e.g., Google Maps, YouTube videos). These are provided for convenience only.

We do not control, endorse, or assume responsibility for the content, security, or policies of third-party services. Your use of third-party services is at your own risk and subject to their terms and privacy policies.

9. Disclaimer of Warranties

The Website and its Content are provided on an “as is” and “as available” basis. We make no warranties or guarantees, express or implied, including but not limited to:

  • Accuracy, completeness, or reliability of Content.

  • Availability or uninterrupted operation of the Website.

  • Security of data transmission or storage.

  • Freedom from viruses, malware, or harmful code.

We expressly disclaim all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement.

10. Limitation of Liability

To the maximum extent permitted by law:

  • Forward Home Health and its officers, employees, contractors, and affiliates shall not be liable for any damages arising from your use of the Website.

  • This includes direct, indirect, incidental, consequential, punitive, or special damages, including loss of data, revenue, profits, or goodwill.

  • Your sole remedy for dissatisfaction with the Website is to stop using it.

11. Indemnification

You agree to indemnify, defend, and hold harmless Forward Home Health and its affiliates, employees, and contractors from and against any claims, liabilities, damages, losses, or expenses (including legal fees) arising from:

  • Your violation of these Terms.

  • Your misuse of the Website or its Content.

  • Your infringement of third-party rights.

12. Termination of Access

We reserve the right, at our sole discretion, to suspend or terminate your access to the Website without notice if you violate these Terms or engage in any activity that may harm Forward Home Health, our patients, or our reputation.

13. Modifications to These Terms

We may update these Terms at any time. Changes will be posted with a new Effective Date. Your continued use of the Website constitutes acceptance of the updated Terms.

14. Governing Law and Jurisdiction

These Terms shall be governed by the laws of the State of [Insert Jurisdiction], without regard to conflicts of law principles.

You agree to submit to the exclusive jurisdiction of the state and federal courts located in that jurisdiction.

15. Additional Legal Provisions

  • Severability: If any provision of these Terms is found invalid, the remaining provisions will remain enforceable.

  • No Waiver: Failure to enforce any provision shall not constitute a waiver of our rights.

  • Entire Agreement: These Terms, together with our Privacy Policy and Cookie Policy, constitute the full agreement between you and Forward Home Health.

16. Contact Information

For questions about these Terms, please contact: